Viral VaultPrivacy Policy
Last Updated: August 8, 2025
Introduction
Welcome to Viral Vault! This Privacy Policy explains how we collect, use, and protect your information when you use our Chrome extension ("Extension") and related services ("Services").
Important: Viral Vault only accesses publicly available Instagram data. We never access private profiles or require your Instagram login credentials.
By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information for various purposes to provide and improve our Services:
Data You Provide
- Account Information: When you purchase a license, we collect your name, email address, and payment details.
- Communication Data: When you contact us for support, we may collect your messages and related information.
Data We Automatically Collect
- Extension Usage Data: Information about how you use our Extension, including features accessed and frequency of use.
- Technical Data: Browser type, operating system, IP address, and device identifiers.
- Performance Data: Error logs, crash reports, and performance metrics to improve our Services.
How We Use Your Information
We use the collected information for various purposes outlined in the table below:
| Purpose | Data Used |
|---|---|
| Provide and maintain our Services | Account information, extension usage data |
| Process transactions and manage licenses | Payment information, account details |
| Improve and optimize our Services | Usage data, technical data, performance data |
| Provide customer support | Account information, communication data |
| Communicate with you about updates and offers | Email address, account information |
| Analyze usage patterns to enhance functionality | Aggregated usage data |
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our Services.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include: Encryption in transit and at rest, regular security assessments, access controls, and secure data storage practices.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information we hold.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Portability: Request a copy of your data in a structured, machine-readable format.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: support@getviralvault.com