Terms and Conditions

Last Updated: August 8, 2025

Welcome to Viral Vault! These Terms and Conditions ("Terms") govern your use of the Viral Vault Chrome extension ("Extension") and related services ("Services"). By accessing or using our Extension, you agree to be bound by these Terms.

Important: Viral Vault is designed to analyze publicly available Instagram content. We do not access private profiles or require your Instagram credentials.

Grant of License

Subject to your compliance with these Terms, Viral Vault grants you a limited, non-exclusive, non-transferable license to download, install, and use the Extension for your personal or business purposes.

Restrictions

You agree not to:

  • Reverse engineer, decompile, or disassemble the Extension
  • Use the Extension for any illegal purpose or in violation of any laws
  • Resell, sublicense, or otherwise commercialize the Extension
  • Use the Extension to collect data from private Instagram profiles
  • Circumvent any security or access controls of Instagram

What "Lifetime" Means

When you purchase a "Lifetime Access" license:

  • You receive access to the current version of Viral Vault and all future updates
  • Your license is valid for the operational lifetime of the product
  • This does not include future premium features that may be developed separately

Limitations

"Lifetime" refers to the operational life of the Viral Vault product, not the purchaser's lifetime. Should Viral Vault cease operations, lifetime licenses will no longer be supported.

What We Collect

Viral Vault collects:

  • Public Instagram data from profiles you analyze
  • Basic usage statistics to improve our services
  • Your email address for license verification and communication

What We Don't Collect

We never collect:

  • Your Instagram login credentials
  • Private Instagram account information
  • Sensitive personal information

For complete details, please see our Privacy Policy.

30-Day Money-Back Guarantee

If you're unsatisfied with Viral Vault for any reason, contact us within 30 days of purchase for a full refund.

Refund Exceptions

Refunds may be denied if:

  • You violate Instagram's Terms of Service using our Extension
  • You've used the Extension for over 100 profile analyses
  • You request a refund after 30 days from purchase

Viral Vault and all related content, features, and functionality are owned by Viral Vault and protected by international copyright, trademark, and other intellectual property laws.

Instagram is a trademark of Meta Platforms, Inc. Viral Vault is not affiliated with, sponsored, or endorsed by Instagram or Meta Platforms, Inc.

In no event shall Viral Vault be liable for any indirect, incidental, special, or consequential damages arising from your use of the Extension.

Our total liability for any claim related to the Extension shall not exceed the amount you paid for the Extension in the 12 months preceding the claim.

We may update these Terms from time to time. We will notify you of significant changes through the Extension interface or via email. Continued use of the Extension after changes constitutes acceptance of the new Terms.

If you have any questions about these Terms, please contact us:

Email Support

support@getviralvault.com

Response time: 24-48 business hours